How can we help?
Call 866-KDV-5546 or email info@kdvpaddles.com. A real person answers.
Shipping
- We ship anywhere in the United States.
- Orders placed on a business day usually ship within 24 hours. Weekend and holiday orders ship the next business day.
- Standard shipping takes 3–7 business days after dispatch. Expedited takes 2–3.
- You get a tracking number by email as soon as your order ships.
Returns & exchanges
- 30 days from delivery to return eligible items.
- Paddles must be in original condition with no significant wear. Proof of purchase is required.
- Refunds go back to your original payment method within 5–7 business days of inspection.
- Want a different model instead? Contact us and we will set up the exchange.
Warranty
- 1-year limited warranty from the date of purchase against defects in materials and workmanship.
- Covers structural defects that affect normal play and faults in handle or grip construction.
- Does not cover hits against the ground, posts, fences or other paddles, heat or moisture damage, cosmetic wear or modifications.
- To claim, send your order number, photos of the issue and a short description. We replace confirmed defects with the same or an equal model.